Dashboard
AD
Total Complaints
1,248
↑ 12% from last month
Pending
42
Requires attention
In Progress
15
Currently handling
Resolved
1,191
95% success rate
Complaint Volume
Status Distribution
Resolved
65%
Pending
15%
In Progress
10%
Rejected
10%
Recent Complaints
View All| Complaint ID | Subject | Customer | Date | Status | Action |
|---|---|---|---|---|---|
| #C-2023-001 | Login failure on mobile app |
AS
Alice Smith
|
Oct 24, 2023 | Pending | View |
| #C-2023-002 | Payment not processed |
RJ
Robert Jones
|
Oct 23, 2023 | In Progress | View |
| #C-2023-003 | Feature request: Dark mode |
MK
Mike K.
|
Oct 22, 2023 | Resolved | View |
| #C-2023-004 | Account suspension inquiry |
SX
Sarah X.
|
Oct 21, 2023 | Rejected | View |
Performance
Customer Satisfaction
4.8/5
Response Time
2h 15m
Pro Tip
You can automate responses for common login issues in the Settings panel.