I've synchronized with your current workspace context: Fintech Onboarding Flow. I'm ready to help you reduce KYC drop-off rates. What's the first screen we should analyze?
Let's start with the ID verification step. Users seem to quit when asked for a live selfie. How can we make this feel more secure and less intrusive?
To improve the "Live Selfie" experience for first-time investors, we should focus on:
1. Transparency: Explain exactly why it's needed (e.g., "This is a regulatory requirement to protect your funds").
2. Visual Guidance: Use an friendly overlay that shows exactly how to position the face.
3. Progressive Disclosure: Don't jump straight to the camera. Use a transition screen with a "Why this matters" toggle.
Should I draft some micro-copy for these steps?
1. Transparency: Explain exactly why it's needed (e.g., "This is a regulatory requirement to protect your funds").
2. Visual Guidance: Use an friendly overlay that shows exactly how to position the face.
3. Progressive Disclosure: Don't jump straight to the camera. Use a transition screen with a "Why this matters" toggle.
Should I draft some micro-copy for these steps?